How Can We Help You?
Find answers to common questions or contact our support team
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1-800-MOTORIS
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support@motoris.com
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Frequently Asked Questions
How do I track my order?+
You can track your order using the tracking link in your confirmation email, or visit our Track Order page.
What is your return policy?+
We offer 30-day returns on most items. Products must be unused and in original packaging.
How long does shipping take?+
Standard shipping typically takes 3-5 business days. Expedited options available at checkout.
Do you ship internationally?+
Currently we ship within the United States and Canada. International shipping coming soon.
How do I know if a part fits my vehicle?+
Use our vehicle selector tool to see guaranteed fitment parts for your specific make and model.
What payment methods do you accept?+
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Customer Support Hours
Phone Support
Monday - Friday: 8:00 AM - 8:00 PM EST
Saturday: 9:00 AM - 6:00 PM EST
Sunday: 10:00 AM - 4:00 PM EST
Saturday: 9:00 AM - 6:00 PM EST
Sunday: 10:00 AM - 4:00 PM EST
Live Chat
Monday - Friday: 8:00 AM - 10:00 PM EST
Saturday - Sunday: 9:00 AM - 8:00 PM EST
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Saturday - Sunday: 9:00 AM - 8:00 PM EST
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